LibreChat LLC - Terms and Conditions

1. Introduction

Welcome to LibreChat LLC. By accessing or using our services, including any API provided by LibreChat, you agree to be bound by the terms and conditions outlined below. These Terms and Conditions apply to all users, developers, and entities interacting with our system. Please read them carefully. These terms are intended to ensure a safe, secure, and reliable experience for all users while outlining acceptable and unacceptable activities within our platform. Your continued use of our services constitutes your agreement to comply with these terms, and any violation may lead to actions ranging from warnings to permanent account suspension or legal recourse. For more information on how we handle personal data, please refer to our Privacy Policy.

2. Authentication & Access

  • Prohibited Activities: Unauthorized use of credentials is strictly forbidden. This includes, but is not limited to, using stolen or leaked API credentials, attempting to brute force API keys, and accessing endpoints without proper authentication. We reserve the right to investigate any suspicious activity involving unauthorized access, and such actions may be reported to the relevant authorities. Users are required to provide accurate and truthful information during the authentication process, and any suspicious activity may trigger identity verification measures to ensure user protection, as outlined in our Privacy Policy.
  • Failed Authentication Attempts: Multiple failed authentication attempts may result in temporary or permanent suspension of access to protect system integrity. Repeated attempts to access the system without proper credentials will trigger security measures, including IP blocking and account review.
  • Privilege Escalation: Any attempts to escalate privileges or access restricted areas without authorization will lead to immediate termination of access. Privilege escalation refers to any unauthorized activity aiming to gain higher-level permissions, including administrative or system-level access. Such activities will be met with severe consequences.

3. Rate Limiting & Usage

  • Rate Limits: Users are expected to adhere to rate limits specified by LibreChat. Exceeding rate limits repeatedly, using automated scraping beyond allowed limits, or bypassing rate limiting mechanisms is strictly prohibited. Rate limits are designed to maintain system performance and equitable resource distribution among users. Note that scraping or automated collection beyond acceptable limits not only breaches these Terms but also violates data privacy principles as outlined in our Privacy Policy.
  • Concurrent Requests: Making excessive concurrent requests or using multiple accounts to circumvent usage limits is considered abuse and may lead to suspension. Users are encouraged to utilize resources responsibly to ensure service quality for all. Any form of circumvention, such as using proxies or creating multiple accounts, will be deemed a deliberate violation.

4. Security & Abuse

  • Prohibited Activities: Attempting to exploit system vulnerabilities through injection attacks (e.g., SQL, NoSQL), XSS, CSRF, buffer overflow, directory traversal, or attempting any form of DDoS or flooding attacks is forbidden. Such activities not only compromise system integrity but also affect the security of our users and partners. Unauthorized activities that result in a data breach or exposure of personal data may also be subject to privacy law repercussions, as stated in our Privacy Policy.
  • Penetration Testing: Vulnerability scanning or penetration testing without prior written consent from LibreChat is prohibited. Any unauthorized security testing will be treated as an attempted attack and may result in immediate legal action.
  • Unauthorized Access: Attempting to access admin or internal endpoints or maliciously manipulating request headers will lead to immediate action. Security is our top priority, and all unauthorized activities will be thoroughly investigated to determine intent and prevent future occurrences.

5. Data & Content

  • Malicious Payloads: Submitting any malicious payloads or uploading prohibited content is strictly prohibited. This includes attempts to upload files or data containing malware, viruses, or harmful scripts intended to compromise system security or user privacy.
  • Data Scraping: Scraping or harvesting user data without explicit permission violates our data privacy rules. All users must respect the privacy of other users and the confidentiality of data made available through the system.
  • Data Integrity: Modifying data of other users or submitting invalid/malformed data repeatedly will lead to termination of access. We take data integrity very seriously, and any actions that compromise the quality or reliability of our data will not be tolerated.
  • User-Uploaded Files: User-uploaded files are managed and processed in accordance with our Privacy Policy. Files are encrypted and stored temporarily for a limited period, ensuring adherence to strict data security protocols.

6. Terms & Policy Violations

  • Terms of Service: Violating any clause of these Terms of Service will result in immediate action, which may include account suspension or legal recourse. LibreChat reserves the right to determine appropriate actions based on the nature and severity of the violation.
  • Prohibited Uses: Using our API for any prohibited purpose, including operating a competing service or reselling API access without written consent, is not allowed. Users are reminded that our services are designed for authorized use only, and any form of reselling or redistributing access is strictly prohibited.
  • Payment Issues: Non-payment, fraudulent payment attempts, or payment-related disputes must be resolved promptly to avoid service disruption. Users are responsible for maintaining up-to-date payment information, and any failure to do so may lead to service interruptions.
  • Privacy Violations: Violations involving the mishandling of user data are subject to consequences under both these Terms and our Privacy Policy. Improper handling or exposure of personal data will lead to enforcement actions, including potential service suspension and legal recourse.

7. Technical Violations

  • Tampering: Modifying API responses, reverse engineering the API, or tampering with client libraries is strictly prohibited. Such actions undermine system reliability and violate intellectual property rights.
  • Deprecated Versions: Users must migrate from deprecated versions within the provided grace period. Continued use beyond the grace period is a violation of these terms. Deprecated versions are no longer supported and may present security vulnerabilities; users must ensure they transition in a timely manner.
  • API Specifications: Users must follow all API specifications. Improper implementations causing undue system strain will be addressed accordingly. It is crucial to adhere to all technical guidelines to maintain overall system health and prevent disruptions to other users.

8. Business Rules & Legal Compliance

  • Data Privacy Regulations: Users are expected to comply with all applicable data privacy regulations, including but not limited to GDPR, CCPA, and similar standards. Non-compliance will lead to suspension of services and potential legal consequences, including reporting to relevant data protection authorities. We ensure that user data is handled responsibly, as detailed in our Privacy Policy.
  • Partnership Agreements: Violating partnership agreements or any legal contract signed with LibreChat LLC will result in enforcement actions. LibreChat maintains partnerships with third parties, and users are expected to honor all commitments as outlined in partnership agreements.

9. Limitation of Liability

LibreChat LLC shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our services. Users agree to hold LibreChat LLC harmless from claims related to service use, data breaches caused by user errors, or improper implementations. This includes damages arising from interruptions, service delays, or any form of data corruption. Users are encouraged to implement best practices in their integrations to minimize potential issues and maintain data integrity.

10. Governing Law

These terms are governed by and construed in accordance with the laws of the state of Florida, and users agree to submit to the exclusive jurisdiction of the courts located within this jurisdiction. Any disputes arising from these terms shall be resolved through the state courts, and users waive any objection to venue or jurisdiction related to these proceedings.

11. Modifications to the Terms

LibreChat LLC reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting, and continued use of services constitutes acceptance of any modifications. We encourage users to review these terms periodically to remain informed of any updates or changes. Significant changes will be communicated through user notifications or email alerts.

12. Contact Information

For any questions regarding these Terms and Conditions, please contact us at [Insert Contact Information]. Our support team is available to assist with any clarifications or issues you may encounter regarding these terms. We strive to provide timely and effective responses to all inquiries.

By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. Users are encouraged to print or save a copy of these Terms for future reference. Your compliance with these terms helps ensure a fair, secure, and efficient environment for everyone involved.